SERVICE: support@fexdrones.com

General Questions

What Happens If The Drones Runs Out Of Battery Mid Air?

If the drone runs out of battery mid-air, it will initiate the landing procedure at a descent of ~1m/s. During that time, you will still have X-axis control and can attempt to bring it back to you during the time it takes to land. We encourage you not to fly your drone after the low battery warning is signaled.

Will I Receive Everything I Need To Fly Out Of The Box?

Yes! Everything you need to fly and film. Note - you are encouraged to charge it up fully before taking off.

How Do I Get My Videos Onto The Computer?

Simply plug in the MicroSD into the computer like a flash drive. Or, export it from your phone to the computer (lower resolution than an SD card). We strongly recommend using the SD card to transfer footage from the drone to your computer.

What devices are these drones compatible with?

All drones are compatible with pretty much every smartphone or tablet released after 2012-2013 and with access to Apple App Store or Google Play store.

To check, download the corresponding drone app that you need to use on your device. If it downloads, you should be good to go.

Do I Need Permission to Fly FEX Drone Recreationally?

While you do not need a special license, you do need to register the drone with the FAA (in the United States). You can register here. Please also make sure you are in an allowable airspace when flying.